A message from Newlands Cross Medical Centre about Covid-19 and changes to the GP service:
Covid-19 Vaccine Updates – updated 01/05/21:
We are experiencing an unprecedented volume of calls since the change in the vaccination schedule. We understand how anxious and frustrated many of our patients are while waiting for a vaccine. The information that we have at present is laid out below. We would kindly ask that you read this before contacting us in relation to Covid-19 vaccines as other patients with other medical problems are having difficulty getting through to us due to these high call volumes. Thanks for your understanding.
All patients aged Over 70: We have been assigned the Pfizer-BioNTech vaccine for our Over 70 year old patients and so far all of our over 70 year old patients have been either offered or received their their first vaccine dose. To complete the vaccine course, a 2nd dose is needed 4 weeks later.
All patients aged 60-69: Patients aged 60 to 69 can now book online at the HSE web portal for a Covid-19 vaccine which will be done at a HSE approved site which will likely be at Citywest for the majority of our patients. GPs are not being allocated a supply of vaccines for any patients in this age group and we also cannot offer patients in this age group any other alternative vaccine to the one they are offered at a HSE vaccination centre. We are under strict instruction on this point and this is a decision that has been taken on a national level. If you would like some detailed information about the Astra Zeneca vaccine then please read here. This should contain all the latest up to date information that you need.
Age 18-59 in risk groups: Patients who attend our practice who are in this age group and who meet the HSE “very high risk” and “high risk” criteria will be invited for a Pfizer-BioNTech Covid-19 vaccine here at Newlands Cross Medical Centre. To find out if you are in one of these groups, please see here. We have made our very best efforts to identify everyone in this group using our computer software. Invitations for vaccination will be sent via a text link over the next few weeks to an online booking system for patients who we identify as being in these groups based on risk/need in a way that is as fair as possible to everyone. We are only being supplied with a limited supply of these vaccines every few weeks and are not able to vaccinate everyone in this group at the same time. If you receive a text message inviting you to book for a vaccine here through an online booking link then please do not share it with anyone else.
Other patients: For patients outside of these groups (which is the bulk of our patients) we will update you when we have news about our involvement as soon as we have that information. We will update the website, Facebook page and do a Google post. We know how anxious many people are to be vaccinated as quickly as possible and understand your concerns and frustrations.
Choice of vaccine brand: The brand of vaccine offered we will be able to offer to patients is outside of our control. There isn’t a spare supply of vaccines for some patients who may want a particular brand of vaccine. Our recommendation is in line with the advice of the relevant professional bodies which is to take the first vaccine you are offered.
A new doctor on the team:
We are delighted to welcome Doctor Ana Rogerson to Clondalkin. It is great to have another new female doctor in D22. She is already proving to be a great addition to the GP team. You can read about her here.
New Practice Facebook and Instagram Page:
We have created a Facebook and Instagram page to provide an interactive platform on which to share health information. Check the Facebook page out here and the Instagram page here and please feel free to like and share!
Our GP clinic is open, near-by and here to help support you in any way that we can. We are aware that this is a time of increased stress. If you have any symptoms that are concerning you then please call us to book an appointment with one of our doctors. The doctors have noticed a drop off in patients with suspicious symptoms and this is concerning for us. As ever, as GPs we still want to know about and investigate medical problems as appropriate.
Changes in doctor appointments:
At this point in time the consultations with our doctors are taking place in the surgery more and more, when safe to do so, making use of social distancing. Phone consultations are proving to be very useful when we decide that bringing you down to the surgery isn’t needed. We can change from a phone consultation to an online GP consultation with the doctor via the use of video only if needed. We are extremely conscious of your safety and are taking every measure we can to ensure it. Call the reception when you arrive for a scheduled appointment to let us know you are here. At this point in time we can welcome 3 people at a time into the waiting room and one person into the entrance/porch area. You are welcome to wait in your car if you prefer and the doctor/nurse will meet you at the building entrance in that case. We would encourage you to bring and wear your own face covering. Please bear with us if we are running a bit behind. We need to clean the room between consultations and this takes time.
If you have symptoms suggestive of Covid 19 then we will speak to you over the phone and there will be no charge for your consultation or for referral for testing for Covid 19 if it is needed. Click here to see the latest updates on Covid 19 from the HSE.
Our admin team can take payment (if applicable) over the phone or via a payment link that we can send via email. This is to avoid you needing to interact face to face with our admin team. Receipts can also be emailed. Prescriptions will also be sent directly to your nominated pharmacy by email.
We are still doing our routine childhood vaccinations, antenatal checks, and 2 and 6 week checks. Other vaccines and injections are also going ahead. Investigations like bloods, ECGs and 24 hour blood pressure monitors are also still taking place when needed.
Thank you and good luck:
We hope and expect to be doing more and more soon and we really appreciate your patience. Stay local when possible, socially distance while out, don’t touch your face and keep washing the hands!